I just called my OB/GYN's office to reschedule my 6.5 week ultrasound from Monday (when I thought I was supposed to do it) to Tuesday (when my nurse actually wants me to do it). My OB/GYN isn't available to do it on Tuesday. So I asked if someone else in the office could do it. The person on the phone told me no because if Dr. B (my OB/GYN) is going to deliver the baby then she has to do the u/s. I told them I have no idea at this point who's doing to deliver. I'm only 5.5 weeks pregnant. She insisted that whoever does the u/s has to deliver my baby. When I told her that I just need the u/s because my care is being coordinated out of state I think she almost lost her mind. She refused to schedule me for an u/s because I couldn't guarantee that the MD who did my u/s would be the one to deliver my baby. WTF?! I know lots of women who switch from their OB/GYN to a different OB once they are preggers. This is not uncommon. And yet you'd think I'm the most high maintenance pregnant woman in this city!
So I just scheduled an appointment with the imaging center in the hospital that in-network for my insurance. I was hoping to get to do it with my OB/GYN or someone in her office (so we could share the moment with someone who somewhat knows us) but oh well. A tech that I've never met it is. DH will be with me so he and I can share the moment together regardless of who else is in the room.
What a weirdo that lady was. I tell ya, dealing with MD's, nurses, hospitals, scheduling people, insurance companies...It's enough to drive a girl bonkers. Do these people lose sight of the fact that their are in a customer service industry? That they have jobs that involve helping people? Seriously. Shame on them.
Ah CCRM I miss you already and I haven't even transitioned away from being your patient yet!